Frequently Asked Questions

This page contains answers to commonly-asked questions about


Do I have to subscribe for a minimum length of time when I choose the monthly subscription?

No, and you can cancel your subscription at any time by clicking here:

Are subscriptions renewed automatically?

The monthly subscription is renewed automatically (but can be canceled at any time). The annual subscription is not renewed automatically.

Which lessons are included in the subscription?

All the lessons on the site are accessible when you subscribe. The complete list is here. Currently, there are 116 classes available, all levels combined.

Do I need a specific application or program to view the lessons?

No. A regular browser (Firefox, Internet Explorer, Safari, or Chrome) will allow you to watch the lessons once you sign in to your account.

I would like to cancel my subscription. How do I do so?

Simply send an email to
We will cancel your subscription within 24 hours.

How do I use a promotional code?

To get the discount associated with your promotional code, you need to simply type the code in the box provided, on the page that follows after you create your account.



How do I create an account on

If you wish to subscribe, you must create an account. To do so, simply click here.

I can't connect to my account because I forgot my password.

Click here and type in your email address or your username. A moment later, you will receive a message in your inbox (of the account you provided when you signed up) with your password.

I can't connect to my account because I forgot my username.

Click here to send us a message with your first and last names, and we will reply shortly.



Are the videos of the lessons compatible with my Apple iPhone or iPad?

Yes. The video format allows you to watch the lessons on your iPhone, iPad, and any other smartphone or tablet.

Is it possible to subscribe and only use an iPhone or an iPad?

That will work fine, as long as you have access to 3G internet or a wireless connection.



What forms of payment do you accept?

Credit card (Visa, Mastercard) and Paypal.



How can I contact the people who manage the site?

Click on the "contact us" tab on the bottom of any page of the site.

How do I send comments/suggestions regarding the website?

We would be delighted! Just send an email to We appreciate your feedback, and are always looking for new ideas to improve the site.